FAQ's
How Do I Resolve an eBond Rejection?
Customs and Border Protection Bonds FAQ – How Do I Resolve an eBond Rejection?
As part of our ongoing efforts to provide the tools and resources you need to successfully manage a compliant Customs Bond Program, we offer the following answers to your most frequently asked questions.
The following information reveals some of the most common reasons why eBonds are rejected by CBP and solutions on how these issues can be resolved.
If you have a question you’d like answered and it’s not addressed above, please submit it to infospot@roanokegroup.com.
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Our Latest Articles
As featured in 3PL Perspectives Magazine in October 2023 Shippers must understand the differences in recovery options and choose the best and most cost-effective method to safeguard their financial interests. Property brokers and forwarders can assist customers by providing insightful guidance on these commonly misunderstood options. Rules of the Road – Interstate Shipments Since 1906, […]
Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than […]
Written by Andrew Johnson & featured in the American Journal of Transportation Imagine you have spent six months planning and bidding the transportation of a large piece of equipment. The shipment travels from origin to port and is loaded onto an awaiting vessel for the ocean voyage to the destination port. The equipment is offloaded […]
By Glenn Patton, Managing Director, Roanoke Insurance Group Canada, Inc. The following are several important issues regarding the insurance industry and regulatory changes that impact freight brokers and forwarders. With so many Canadian freight brokers and forwarders conducting cross-border business, U.S. regulatory changes affect the entire industry. Nuclear verdicts in liability cases in the […]
In an era where digital transformation is not just a buzzword but a necessity, Roanoke, in collaboration with Rock-it Global, has taken a monumental step forward. We are thrilled to announce our participation in the issuance of the first electronic ATA Carnet, also known as the e-ATA Carnet. This groundbreaking achievement, conducted in partnership with […]
On March 27th, the CBSA held a Trade Chain Partner Working Group meeting and announced the following changes related to CARM’s Release 2 (“R2”), coming May 13, 2024: The minimum bond amount requirement will change from $25,000 to $5,000 for all importers with the implementation of R2. The maximum bond amount will remain capped at […]
We’re thrilled to share a significant milestone in the world of international trade and temporary goods movement. Starting April 30, 2024, Peru will officially adopt the ATA Carnet system, becoming the 80th country to facilitate smoother, duty-free exchange of goods for up to one year. This development positions Peru as the third Latin American nation, […]
It is with great pleasure that we announce the promotion of Danielle Kurtzer to the role of Regional Vice President of our Charleston office, effective February 1, 2024. This is a significant milestone for Danielle and all of us at Roanoke, as she brings a wealth of experience and leadership to this pivotal role. Danielle’s […]
As featured in the American Journal of Transportation You may already be familiar with the significant global conflicts that are currently happening. However, what many people may not realize is that there are 25 other ongoing conflicts or unstable security situations worldwide, as defined by the Council of Foreign Relations’ Global Conflict Tracker. First and […]
Roanoke Insurance Group is delighted to once again sponsor a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this […]
As featured in 3PL Perspectives Magazine in October 2023 Shippers must understand the differences in recovery options and choose the best and most cost-effective method to safeguard their financial interests. Property brokers and forwarders can assist customers by providing insightful guidance on these commonly misunderstood options. Rules of the Road – Interstate Shipments Since 1906, […]
Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than […]
Written by Andrew Johnson & featured in the American Journal of Transportation Imagine you have spent six months planning and bidding the transportation of a large piece of equipment. The shipment travels from origin to port and is loaded onto an awaiting vessel for the ocean voyage to the destination port. The equipment is offloaded […]
By Glenn Patton, Managing Director, Roanoke Insurance Group Canada, Inc. The following are several important issues regarding the insurance industry and regulatory changes that impact freight brokers and forwarders. With so many Canadian freight brokers and forwarders conducting cross-border business, U.S. regulatory changes affect the entire industry. Nuclear verdicts in liability cases in the […]
In an era where digital transformation is not just a buzzword but a necessity, Roanoke, in collaboration with Rock-it Global, has taken a monumental step forward. We are thrilled to announce our participation in the issuance of the first electronic ATA Carnet, also known as the e-ATA Carnet. This groundbreaking achievement, conducted in partnership with […]
On March 27th, the CBSA held a Trade Chain Partner Working Group meeting and announced the following changes related to CARM’s Release 2 (“R2”), coming May 13, 2024: The minimum bond amount requirement will change from $25,000 to $5,000 for all importers with the implementation of R2. The maximum bond amount will remain capped at […]
We’re thrilled to share a significant milestone in the world of international trade and temporary goods movement. Starting April 30, 2024, Peru will officially adopt the ATA Carnet system, becoming the 80th country to facilitate smoother, duty-free exchange of goods for up to one year. This development positions Peru as the third Latin American nation, […]
It is with great pleasure that we announce the promotion of Danielle Kurtzer to the role of Regional Vice President of our Charleston office, effective February 1, 2024. This is a significant milestone for Danielle and all of us at Roanoke, as she brings a wealth of experience and leadership to this pivotal role. Danielle’s […]
As featured in the American Journal of Transportation You may already be familiar with the significant global conflicts that are currently happening. However, what many people may not realize is that there are 25 other ongoing conflicts or unstable security situations worldwide, as defined by the Council of Foreign Relations’ Global Conflict Tracker. First and […]
Roanoke Insurance Group is delighted to once again sponsor a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this […]
As featured in 3PL Perspectives Magazine in October 2023 Shippers must understand the differences in recovery options and choose the best and most cost-effective method to safeguard their financial interests. Property brokers and forwarders can assist customers by providing insightful guidance on these commonly misunderstood options. Rules of the Road – Interstate Shipments Since 1906, […]
Roanoke has appointed two key leaders to new roles, effective November 1, 2023. Please join us in congratulating Patrice Lafayette for accepting the position of Regional Vice President, Western Region, and Grant Goldsmith, who has accepted a position as Head of Sales. Patrice has been a steadfast leader of Roanoke’s Western Region for more than […]
Written by Andrew Johnson & featured in the American Journal of Transportation Imagine you have spent six months planning and bidding the transportation of a large piece of equipment. The shipment travels from origin to port and is loaded onto an awaiting vessel for the ocean voyage to the destination port. The equipment is offloaded […]
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