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Report a Cargo Loss

Cargo losses may be reported via the CoverageDock™ system using the button below. It is important to include as much claim detail and documentation as possible to expedite your claim processing. Review the CoverageDock™ Claims User Guide for specific information on how to file a claim.

Any questions regarding claims reporting may be directed to our Claims Services Team.

Registered Users

Login to the CoverageDock™ system then select Report a Loss from the Claims menu. This will prepopulate default information about your company, and contact information, etc.

Unregistered Users

From the CoverageDock™ homepage, click Report a Loss on the left side of the screen. Be sure to enter the certificate and policy numbers, estimated loss amount, description of loss or damage and upload any required supporting documents.


Report a Loss