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TIA Webinar: US/CAN Cross-Border Operations

Join us for an exciting webinar next week! In the next TIA Lunch and Learn, industry experts will discuss the obstacles to overcome and substantial benefits to US and Canada cross-border operations. The presenters include a major US-Canada 3PL company principal, a cross-border logistics attorney, and a transportation and logistics insurance broker, our own Glenn Patton. In announcing the event, the TIA sites considerable benefit to working cross-border, “The United States and Canada retain the largest bilateral trade relationship in the world. In 2020, two way trade in goods between Canada and the United States topped $525.53 billion. That breaks down to almost $1.6 billion in goods crossing the border each day!” However, there are risks and pitfalls to avoid, and the presenters will give you a handle on how best to prepare to get the most out of this unique North American traffic lane. Please register and attend if you are interested in engaging in cross-border business or if you are currently performing cross-border logistics operations and would like to maximize your benefits and minimize you risks. Presenters include: Daniel Snow, Managing Partner, TRAFFIX Glenn Patton, Managing Director, Roanoke Insurance Group Canada, Inc. Rui Fernandes, Fernandes & Hearn LLP Date: Sep 22, 2021 2:00 PM in Eastern Time (US and Canada)  

NAFTZ 2021 Virtual Annual Conference

The NAFTZ Annual Conference is back and virtual this year! While we won’t be able to see you in person, our esteemed colleague Patrice Lafayette will be in virtual attendance. She is excited to connect and speak with you over the several days offered during this virtual conference. Where? Virtual Platform When? September 21-23 & 28-30, 2021 1pm-3pm EDT   We look forward to seeing you online!  

BreakBulk Americas 2021

Last updated on September 13th, 2021 It’s time to get ready for Breakbulk Americas 2021! We are excited to let you know many of our colleagues, including Sheila Skipper, Joe Chillino, Paul Smart, and Steven Weiss, will be in attendance along with other friendly faces. Please stop by and visit with us at booth J15 to catch up on all things Roanoke. Where? George R. Brown Convention Center – Houston, TX When? September 28-30, 2021 We look forward to seeing you there!

WIT-LA Port to Port Webinar

The ports are playing a key role in the economy of California, impacting logistics, maritime, air freight and supply chain management services providers and users, including manufacturers, traders and distributors. Join WIT-LA for this timely webinar. The online session provides a platform for the speakers from the California Ports to exchange market intelligence and learn about the insights into current and future trends of the industry and how are hot topics like distribution of COVID vaccine and Digitalization impacting the Supply Chain Management. Amanda Barlow of the District Export Council of Southern California and the Regional Vice President of Roanoke’s Western Division, will be guest moderating the event. The webinar will take place via Zoom on Thursday, August 19, 2021 from 10:00 am – 11:30 am (PST). Admission is free with advanced registration.

Come See Us at GTEC 2021!

We can’t wait to see everyone at the NEI’s Global Trade Education Conference 2021! Our own Karen Groff, Jason Odgers, Maya Mackey, and Dick Council are excited to be in attendance this year! Jason and Maya will be speakers on the topics of Insurance Tools to Help Protect Trade Participants as well as International Trade Bond Sufficiency during the two days of the conference. Please take the opportunity to join their sessions! Where? Hyatt Regency Inner Harbor – Baltimore, Maryland When? July 26th & 27th We look forward to seeing you there!

2021 ICPA Summer Conference

Please join us at the 2021 ICPA Summer Conference at Walt Disney World! We are pleased to announce our own Amanda Barlow and Patrice Lafayette will be speaking at the event and hope you can attend their session titled, Customs Bond Compliance 2021, Are You Ready? on Wednesday, July 28th at 10:15AM. Please visit with us any time throughout the conference! Where? Walt Disney World Swan and Dolphin Hotel – Orlando, Florida When? July 25th – 28th We look forward to seeing you there!

Happy Fourth of July!

To all our clients & friends from sea to shining sea, we at Roanoke wish you a happy & safe Fourth of July! In celebration of Independence Day, our offices will close at 1pm on Friday, July 2nd. We will remain closed on Monday, July 5th and resume normal business hours on Tuesday, July 6th.

Subrogation: A Powerful Tool for Logistics Providers

What Is Subrogation? Subrogation is the term for an insurance company’s efforts to recoup moneys paid in defense of a claim. This means that if a claim is filed against you, and the insurance company pays it, the insurance company will then look to get that money back if the loss wasn’t really your fault. Subrogation is a huge benefit to the policy holder, because it can potentially reimburse the cost of the deductible and keeps the holder’s loss history clean. This gives you the leverage to maintain the broadest possible coverages at the best rates.   How Does Subrogation Work? When a covered loss is paid by your existing policy, our subrogation team goes into action, locating and contacting the actual at-fault party (this could be anyone from a trucking company, ocean liner, airline, warehouse operator, etc.). Roanoke works to obtain recoveries either directly from the at-fault party or from their insurers. This process can be difficult and time consuming as most at-fault parties will deny their culpability. It takes a strong, persistent team with all the facts laid out to prove liability and collect. Roanoke’s subrogation team is the largest in the transportation insurance industry and has an outstanding success rate in collecting on paid losses and getting that money back to our clients and our clients’ insurance companies. Let’s look at an example.   The Problem: A consignment containing 4 pieces of stainless steel food processing equipment sustained damages on the way from the shipper’s facility in Waukesha, WI, to the consignee’s premises in Louisville, CO. It was alleged that during transit, the trucker’s tarp blew off and the shipment was exposed to various damaging elements of the road including water, road salt, dirt, etc. The result of this exposure was $77,112.93 worth of damage to the food processing equipment.   Loss Example: Cost of Damage to Cargo:             $77,112.93 Cost of Survey:                                  $2,305.00 Gross Claim amount:                      $79,417.93 Deductible:                                         $11,289.00   The Solution: The carrier was provided with instructions for tarping the load by the shipping manger via the logistics service provider who arranged the transport, and the terms of service indicated the service type as “full” and even specified “tarps – full”. All the evidence made it clear that the LSP instructed the contracted carrier to tarp the load. The weight of the machine was 14,000 LBS….
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Memorial Day 2021

With heartfelt gratitude, we honor all fallen soldiers who have fought for our freedom. In recognition of Memorial Day, our offices will be closed on Monday, May 31st and will resume normal business hours on Tuesday, June 1st.

NCBFAA Scholarship Award 2021

Roanoke Insurance Group, Inc. is very pleased to announce the 2021 recipient of the annual NCBFAA Scholarship Award. This year the award is presented to Ms. Daniela Piperno. Ms. Piperno is currently enrolled at Kean University in its BA program in Supply Chain and Information Management. The winning essay is titled, “Is the USMCA an improvement of NAFTA? If so, how, if not, why?”   Ms. Piperno is committed to her studies in supply chain and information management. She states, “Advancing my studies in supply chain management will help me to further understand more how my organization operates as a whole and will allow me to enhance my value-add to the organization.” Roanoke Insurance Group has been sponsoring this $5,000 scholarship award for over two decades. The purpose of the scholarship is to help members of our industry — including Customs Brokers, Freight Forwarders and others involved with international trade — achieve their goals in furthering their education. Roanoke’s President, Karen Groff remarked, “The professional support and comradery that exists within the NCBFAA has enabled so many of us to grow and develop in our careers. A scholarship opportunity for its members and members’ families seems like an appropriate way to give back. Roanoke thanks the NCBFAA for the opportunity to contribute in this way and we congratulate Daniela. The scholarship was set up to help cover the costs of higher education including tuition, student housing, books and materials and other items essential to learning. Daniela is originally from Rome, Italy. In 2003 she had the opportunity to move to New York City for an internship at a shipping company. This later turned into a full-time job and put her on the path to a career in logistics. The team at Roanoke is once again thrilled to support the ongoing training and development of our industry members and their families. It’s not too soon to start working on next year’s application and essay.