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International Insurance Solutions Since 1935

Last updated on December 30th, 2015

The Roanoke Agency was founded in 1935 by Curt Hamann, then president of J.E. Bernard & Company, a prominent customs brokerage and freight-forwarding firm. Mr. Hamann saw a need for readily available insurance and bonding services within his industry.

The company took its name from the Roanoke building in Chicago, where the first office was opened. In 1952, Mr. Hamann opened a New York office under the name of East Coast Agency. In 1963, the Roanoke Agency became incorporated as Roanoke Agency, Inc.

Between 1963 and 1976, Roanoke expanded:

1972 – Opened Los Angeles office
1975 – Acquired an agency in Houston
1976 – Opened the Miami office

In 1976, Roanoke Agency, Inc. and East Coast Agency merged. The merger was followed by a succession of acquisitions and new office openings:

1977 – Acquired an agency in San Francisco
1978 – Opened Boston and Baltimore offices
1986 – Opened the Newport Beach office (now merged with Los Angeles)
1989 – Opened the Charleston office
1992 – Combined the Costa Mesa and Los Angeles offices in Long Beach
1997 – Opened Seattle office

In May 1998, the U.S. operations of Trade Insurance Services were merged with Roanoke Brokerage Services, forming the largest U.S. insurance brokerage operation specializing in customs bonds and marine cargo insurance for the international trade community. Roanoke continues to provide and develop innovative insurance products designed for the unique needs of our clients.

Roanoke is licensed in all 50 states and the District of Columbia to better serve our clients’ insurance needs wherever they are located. In Massachusetts we are licensed in the name of Roanoke Insurance, Inc.

Roanoke is a member of Munich Re, one of the top ten insurers in the world. We are also an affiliate of the Munich Re Syndicate, Ltd., which has offices throughout the United Kingdom as well as Dublin, Hong Kong, Singapore and Dubai. This partnership provides Roanoke’s clients with access to insurers with “A” (Excellent) and “A+” (Superior) A.M. Best Financial Strength Ratings and an almost limitless capacity to underwrite exposures from the most complex to the ordinary.

Carnet Service Provider for the U.S. Council for International Business Since 1978

Since 1978, Roanoke has been an authorized Carnet Service Provider for the United States Council for International Business (USCIB). Roanoke gained this appointment by the USCIB due to its extensive knowledge of international trade and its reputation as a leader in the industry. Carnets allow for the temporary importation of commercial samples and professional equipment into over 90 countries and territories worldwide without having to pay duties or value-added taxes.

Roanoke’s Carnet service bureaus in major cities throughout the country enable a greater number of U.S. exporters, international business travelers and exhibitors to benefit from same-day service and a Carnet service network second to none. Our CarnetsOnline™ is presently leading the world with state-of-the-art Carnet application technology.