Company Profile

Office Locations

Staff Listings

Carnet Service
Locations & Staff

Useful Sites

  Company Profile

International Insurance Solutions Since 1935

The Roanoke Agency was founded in 1935 by Curt Hamann, then president of J.E. Bernard & Company, a prominent customs brokerage/freight forwarding firm. Mr. Hamann saw a need for readily available insurance and bonding services within his industry.

The company took its name from the Roanoke building in Chicago, where the first office was opened. In 1952, Mr. Hamann opened a New York office under the name of East Coast Agency. In 1963, the Roanoke Agency became incorporated as Roanoke Agency, Inc.

Between 1963 and 1976, Roanoke expanded:

1972 - Opened Los Angeles office
1975 - Acquired an agency in Houston
1976 - Opened the Miami office

In 1976, Roanoke Agency, Inc. and East Coast Agency merged. The merger was followed by a succession of acquisitions and new office openings:

1977

Acquired an agency in San Francisco

1978

Opened Boston and Baltimore offices

1986

Opened the Newport Beach office (now merged with Los Angeles)

1989

Opened the Charleston office

1992

Combined the Costa Mesa and Los Angeles offices in Long Beach

1997

Opened Seattle office

In May, 1998, the U.S. operations of Trade Insurance Services were merged with Roanoke Brokerage Services, forming the largest U.S. insurance brokerage operation specializing in customs bonds and marine cargo insurance for the international trade community. Roanoke Trade continues to provide and develop innovative insurance products designed for the unique needs of our clients.

Roanoke Trade is licensed in all 50 states and the District of Columbia to better serve our clients insurance needs wherever they are located. In Massachusetts we are licensed in the name of Roanoke Trade Insurance, Inc.

Roanoke Trade became a member of Munich Re and an affiliate of Watkins Underwriters at Lloyd’s of London in April 2008. Watkins Underwriters at Lloyd’s has offices throughout the United Kingdom as well as Dublin, Hong Kong, Singapore and Dubai, and Munich Re is one of the top ten insurers in the world. This partnership provides Roanoke Trade's clients with access to insurers with "A" (Excellent) and "A+" (Superior) and and A.M. Best Financial Strength Ratings and an almost limitless capacity to underwrite exposures from the most complex to the ordinary.

Celebrating 75 Year Anniversary in 2010 and We're Energized About the Future...Thanks for Being Part of Our Journey!

Roanoke Trade is pleased to be celebrating our 75th anniversary. What's more, our affiliation with Munich Re and Watkins Underwriters at Lloyd's of London is marking our year, and our future, brighter than ever. In the the past year, here are just the highlights of what we have been able to accomplish:

  • Expanded underwriting and claims settling authority for 'best of class' client responsiveness
  • Enhanced blends of coverage across cargo, liability and commercial property
  • Prompt development of new or expanded coverage as industry changes impact exposures to risk
  • Expanded global service capabilities by partnering with our affiliate companies
  • Competitive pricing with unbeatable quality

Carnet Service Provider for the U.S. Council for International Business Since 1978

Since 1978, Roanoke Trade has been an authorized Carnet Service Provider for the United States Council for International Business (USCIB). Roanoke Trade gained this appointment by the USCIB due to its extensive knowledge of international trade and its reputation as a leader in the industry. Carnets allow for the temporary importation of commercial samples and professional equipment into over 75 countries and territories worldwide without having to pay duties or value-added taxes.

Roanoke Trade’s Carnet service bureaus in major cities throughout the U.S. enable a greater number of U.S. exporters, international business travelers and exhibitors to benefit from same-day service and a Carnet service network second to none. Our Online Carnet Voyager and software options are presently leading the world with state of the art Carnet application technology.